<産業資料/調査レポートの題名> 2022年6月15日

チャットボットの世界市場:コンポーネント別(ソリューション、サービス)、技術別(機械学習とディープラーニング、自然言語処理と自動音声認識)、展開タイプ別(オンプレミス、クラウド)、使用別(ウェブサイト、コンタクトセンター、その他)、組織規模別(大企業、中小企業)、用途別(顧客サポート、個人サポート、その他)業種別(銀行、金融および保険、小売、eコマース、その他)


◆英文タイトル:Global Chatbot Market Size study, by Component (Solutions and Service), Technology (Machine learning and deep learning, Natural language processing and automated speech recognition), Deployment Type (On-premise and Cloud), Usage (Website, contact centers and others), Organization size (Large enterprise and SMEs), Application (Customer support, Personal support and others) and Vertical (Banking, financial & insurance, retail and Ecommerce and others) and Regional Forecasts 2019-2026

Chapter 1. Executive Summary
1.1. Market Snapshot
1.2. Global & Segmental Market Estimates & Forecasts, 2017-2026 (USD Billion)
1.2.1. Chatbot Market, by Region, 2017-2026 (USD Billion)
1.2.2. Chatbot Market, by Component, 2017-2026 (USD Billion)
1.2.3. Chatbot Market, by Technology, 2017-2026 (USD Billion)
1.2.4. Chatbot Market, by Deployment Type, 2017-2026 (USD Billion)
1.2.5. Chatbot Market, by Usage, 2017-2026 (USD Billion)
1.2.6. Chatbot Market, by Organization Size, 2017-2026 (USD Billion)
1.2.7. Chatbot Market, by Application, 2017-2026 (USD Billion)
1.2.8. Chatbot Market, by Vertical, 2017-2026 (USD Billion)
1.3. Key Trends
1.4. Estimation Methodology
1.5. Research Assumption
Chapter 2. Global Chatbot Market Definition and Scope
2.1. Objective of the Study
2.2. Market Definition & Scope
2.2.1. Scope of the Study
2.2.2. Industry Evolution
2.3. Years Considered for the Study
2.4. Currency Conversion Rates
Chapter 3. Global Chatbot Market Dynamics
3.1. Chatbot Market Impact Analysis (2018-2026)
3.1.1. Market Drivers
3.1.2. Market Challenges
3.1.3. Market Opportunities
Chapter 4. Global Chatbot Market Industry Analysis
4.1. Porter’s 5 Force Model
4.1.1. Bargaining Power of Suppliers
4.1.2. Bargaining Power of Buyers
4.1.3. Threat of New Entrants
4.1.4. Threat of Substitutes
4.1.5. Competitive Rivalry
4.1.6. Futuristic Approach to Porter’s 5 Force Model (2016-2026)
4.2. PEST Analysis
4.2.1. Political
4.2.2. Economical
4.2.3. Social
4.2.4. Technological
4.3. Investment Adoption Model
4.4. Analyst Recommendation & Conclusion
Chapter 5. Global Chatbot Market, by Component
5.1. Market Snapshot
5.2. Global Chatbot Market by Component, Performance – Potential Analysis
5.3. Global Chatbot Market Estimates & Forecasts by Component 2016-2026 (USD Billion)
5.4. Chatbot Market, Sub Segment Analysis
5.4.1. Solutions
5.4.2. Services
Chapter 6. Global Chatbot Market, by Technology
6.1. Market Snapshot
6.2. Global Chatbot Market by Technology, Performance – Potential Analysis
6.3. Global Chatbot Market Estimates & Forecasts by Technology 2016-2026 (USD Billion)
6.4. Chatbot Market, Sub Segment Analysis
6.4.1. Machine Learning and Deep Learning
6.4.2. Natural Language Processing
6.4.3. Automated Speech Recognition
Chapter 7. Global Chatbot Market, by Deployment Model
7.1. Market Snapshot
7.2. Global Chatbot Market by Deployment Model, Performance – Potential Analysis
7.3. Global Chatbot Market Estimates & Forecasts by Deployment Model 2016-2026 (USD Billion)
7.4. Chatbot Market, Sub Segment Analysis
7.4.1. On- premises
7.4.2. Cloud
Chapter 8. Global Chatbot Market, by Usage
8.1. Market Snapshot
8.2. Global Chatbot Market by Usage, Performance – Potential Analysis
8.3. Global Chatbot Market Estimates & Forecasts by Usage 2016-2026 (USD Billion)
8.4. Chatbot Market, Sub Segment Analysis
8.4.1. Websites
8.4.2. Contact centres
8.4.3. Others
Chapter 9. Global Chatbot Market, by Organization Size
9.1. Market Snapshot
9.2. Global Chatbot Market by Organization size, Performance – Potential Analysis
9.3. Global Chatbot Market Estimates & Forecasts by Organization size 2016-2026 (USD Billion)
9.4. Chatbot Market, Sub Segment Analysis
9.4.1. Large Enterprise
9.4.2. Small and Medium-sized Enterprise
Chapter 10. Global Chatbot Market, by Application
10.1. Market Snapshot
10.2. Global Chatbot Market by Application, Performance – Potential Analysis
10.3. Global Chatbot Market Estimates & Forecasts by Application 2016-2026 (USD Billion)
10.4. Chatbot Market, Sub Segment Analysis
10.4.1. Customer support
10.4.2. Personal assistant
10.4.3. Others
Chapter 11. Global Chatbot Market, by Vertical
11.1. Market Snapshot
11.2. Global Chatbot Market by Vertical, Performance – Potential Analysis
11.3. Global Chatbot Market Estimates & Forecasts by Vertical size 2016-2026 (USD Billion)
11.4. Chatbot Market, Sub Segment Analysis
11.4.1. Banking, Financial and Insurance
11.4.2. Retail and Ecommerce
11.4.3. Healthcare
11.4.4. Others
Chapter 12. Global Chatbot Market, Regional Analysis
12.1. Chatbot Market, Regional Market Snapshot
12.2. North America Chatbot Market
12.2.1. U.S. Chatbot Market
12.2.1.1. Component breakdown estimates & forecasts, 2016-2026
12.2.1.2. Technology breakdown estimates & forecasts, 2016-2026
12.2.1.3. Deployment Model breakdown estimates & forecasts, 2016-2026
12.2.1.4. Usage breakdown estimates & forecasts, 2016-2026
12.2.1.5. Organization size breakdown estimates & forecasts, 2016-2026
12.2.1.6. Application breakdown estimates & forecasts, 2016-2026
12.2.1.7. Vertical breakdown estimates & forecasts, 2016-2026
12.2.2. Canada Chatbot Market
12.3. Europe Chatbot Market Snapshot
12.3.1. U.K. Chatbot Market
12.3.2. Germany Chatbot Market
12.3.3. Rest of Europe Chatbot Market
12.4. Asia-Pacific Chatbot Market Snapshot
12.4.1. China Chatbot Market
12.4.2. India Chatbot Market
12.4.3. Japan Chatbot Market
12.4.4. Rest of Asia Pacific Chatbot Market
12.5. Latin America Chatbot Market Snapshot
12.5.1. Brazil Chatbot Market
12.5.2. Mexico Chatbot Market
12.6. Rest of The World Chatbot Market

Chapter 13. Competitive Intelligence
13.1. Top Market Strategies
13.2. Company Profiles
13.2.1. IBM
13.2.1.1. Key Information
13.2.1.2. Overview
13.2.1.3. Financial (Subject to Data Availability)
13.2.1.4. Product Summary
13.2.1.5. Recent Developments
13.2.2. Nuance Communications
13.2.3. Google
13.2.4. AWS
13.2.5. Artificial solutions
13.2.6. Chatfuel
13.2.7. Botsify
13.2.8. Yellow Messenger
13.2.9. Conversica
13.2.10. Kevit
Chapter 14. Research Process
14.1. Research Process
14.1.1. Data Mining
14.1.2. Analysis
14.1.3. Market Estimation
14.1.4. Validation
14.1.5. Publishing
14.2. Research Attributes
14.3. Research Assumption


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